Terms of Service

Last Updated: Sept 22, 2025

These Terms of Service (“Terms”) form a legally binding agreement between you and Trulli Holdings, LLC. (“Trulli,” “Company,” “we,” “our,” or “us”). By accessing or using our websites, software, and related services (collectively, the “Services”), you agree to these Terms. If you do not agree, do not use the Services.

1. Nature of Services

Trulli provides AI-powered data and funding infrastructure SaaS tools that analyze business and financial information and deliver insights to help users understand potential financing options.
Trulli is not a lender, broker, investment adviser, or financial institution.
All content, reports, and recommendations are for informational and educational purposes only and should not be interpreted as a solicitation or application for any financial product.

2. Referral & Recommendation Disclosure

Referral Relationships. From time to time Trulli may maintain relationships with independent lenders, service providers, or affiliates (“Partners”). If you choose to contact or engage with a Partner through our platform or materials, Trulli may receive a referral or marketing fee, commission, or percentage of proceeds for facilitating that introduction.

No Advisory Duty. Any referral, mention, or recommendation is solely informational. Trulli does not:

- Endorse or guarantee any lender, product, rate, or outcome;
- Collect loan or credit applications;
- Negotiate, advise, or influence lending terms; or
- Provide investment, legal, or tax advice.

1. User Responsibility. You are solely responsible for evaluating and deciding whether to pursue any funding, financial, or contractual relationship with a third party. All transactions between you and any third-party lender or Partner are entirely independent of Trulli.
   
   
   

2. No Fiduciary Relationship. Trulli’s role is limited to providing access to information and analytical tools. No fiduciary or agency relationship is created by your use of the Services.
   
   

3. Payments and Non-Refund Policy

Fees. Service fees are clearly presented at the time of purchase. Examples include SaaS subscriptions ($149 / $499 / $1,499 per month), white-label setup fees, data reports, consulting packages, or other one-time products.

Non-Refundable Services. All Sales are Final.

- Digital Deliverables: All downloadable or cloud-based products (including funding reports, analyses, blueprints, and data dashboards) are non-refundable once delivered or accessed.

- Subscriptions: Monthly and annual SaaS subscriptions renew automatically until cancelled. Partial-month refunds are not provided.

- Consulting & Setup Fees: Work performed, systems built, or integrations initiated are non-refundable once commenced.

- Partner or White-Label Programs: All onboarding, activation, and management payments are final.

Chargebacks. You agree not to dispute or charge back payments after receiving access or deliverables. Any chargeback will constitute a breach of these Terms, and Trulli reserves the right to suspend Services and pursue collection.

1. Cancellations. You may cancel future subscription renewals at any time via your account portal. Cancellation prevents future billing but does not retroactively refund previous payments.
   
   
   

2. Exception Handling. Refunds are issued only in the case of (a) duplicate billing errors proven by records, or (b) a legal requirement by applicable consumer law.
   
   

3. Intellectual Property

All intellectual-property rights in the Services, reports, templates, AI models, and databases belong to Trulli. You receive a limited, non-exclusive, non-transferable license for internal business use. Reverse-engineering, resale, or redistribution are prohibited.

5. Disclaimers

The Services are provided “AS IS” and “AS AVAILABLE.” Trulli disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.
Trulli does not guarantee:

- Approval for funding, loans, or credit;
- Any particular financial outcome; or
- Continuous, error-free platform operation.

6. Limitation of Liability

To the fullest extent permitted by law:

- Trulli shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits or funding opportunities.

- Trulli’s aggregate liability shall not exceed the greater of (i) the total fees you paid in the six months preceding the claim or (ii) $50.

7. Indemnification

You agree to indemnify and hold harmless Trulli, its officers, employees, and affiliates from any claim, loss, or expense arising from:

- Your use of the Services or reliance on recommendations;
- Your dealings with third-party lenders or Partners; or
- Your breach of these Terms or applicable law.

8. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Colorado, excluding conflict-of-law rules. Any dispute shall be resolved through binding arbitration in Denver, Colorado, on an individual basis (no class actions)

9. Contact

Trulli Holdings, LLC.
Email: hello@trulli.ai